Subscription Terms of Service

Discovery Alert Pty Ltd (CAR No. 001 303 958) is a Corporate Authorised Representative of ShareX Pty Ltd, Australian Financial Services Licence (AFSL) No. 519872.

These Subscription Terms and Conditions (“Subscription Agreement”) govern the use of Discovery Alert Pty Ltd’s (“Discovery Alert”, “we”, “our”, or “us”) services and apply to all users, including Retail Subscribers and Corporate Clients.

This Subscription Agreement should be read in conjunction with our general Terms of Service, Financial Services Guide, and Privacy Policy.

Definitions

Retail Subscriber: An individual or entity that subscribes to Discovery Alert’s services for personal use or investment research. This category includes retail investors, wholesale investors, and professional investors as defined under the Corporations Act 2001 (Cth). Retail Subscribers receive general financial information and alerts based on ASX mining and energy announcements.

Corporate Client: An ASX-listed mining or energy company, or its authorised representative, that engages Discovery Alert to produce investor-focused articles. These services are initiated following the release of price-sensitive ASX announcements and are editorial in nature.

Services: The Discovery Alert Service, promotional article generation and distribution services, and any other service we may offer.

Subscription Period: The recurring billing cycle selected by the subscriber (monthly, quarterly, or annually).

Platform: The Discovery Alert website and all related technology infrastructure used to deliver our Services.

By subscribing to or engaging our Services, you agree to be bound by these terms.

1. Financial Services Guide

Prior to subscribing, please review our Financial Services Guide (FSG). The FSG contains important information about the financial services we are authorised to provide as a Corporate Authorised Representative of ShareX Pty Ltd, how we are remunerated, and our complaints handling process. By subscribing, you acknowledge that you have received, read, and understood our FSG.

2. Important Disclaimers

General Advice Warning (Retail Subscribers)

Discovery Alert provides general financial advice only. Our content, alerts, and reports are not personal investment advice and do not consider your financial situation, objectives, or needs. Seek independent financial, tax, or legal advice before acting on any information.

Editorial and Promotional Content (Corporate Clients)

Promotional articles for ASX-listed companies are opinion-based editorial content prepared from public ASX announcements. They do not constitute personal financial advice or performance forecasts. Discovery Alert is not responsible for share price movements or market perceptions resulting from such content.

Hypothetical Performance Disclaimer (Retail Subscribers)

Returns cited in our reports or website are hypothetical and reflect percentage changes between the stock price at the time of discovery and its peak or current price, and do not account for brokerage, taxes, or other transaction costs. Past performance is not indicative of future results.

3. Onboarding & Account Setup

3.1 Welcome & Account Setup

Upon successful subscription, you will receive a welcome email confirming your subscription tier, billing cycle, and service commencement date, along with account credentials for your Discovery Alert dashboard.

3.2 Updating Contact Information

If any contact details require updating, please email info@discoveryalert.com.au or update your details through your Account Page. Accurate contact information ensures timely receipt of alerts, service updates, and billing confirmations.

3.3 Company Information & Data Accuracy (Corporate Clients)

Our company metrics, financial data, and announcement information are sourced directly from the ASX. If you identify data anomalies in published content, please notify us immediately at info@discoveryalert.com.au. If you change your ASX code, company name, or corporate structure, you must notify us immediately to ensure continuity of service — failure to do so may mean your content is not picked up or redistributed through our systems, and we cannot be held responsible for any resulting gap in coverage.

4. Content Distribution & Timing (Corporate Clients)

To maximise the visibility and impact of your announcements across our platform, social media channels, and investor audience, we recommend the following:

Where possible, provide our team advance notice of significant upcoming announcements to allow coordinated distribution timing immediately following your ASX release
Priority distribution treatment is reserved for genuinely significant announcements, at our editorial team’s discretion, to maintain impact and credibility with our investor audience
Articles requested or promoted after an announcement has already been absorbed by the market typically yield significantly reduced engagement compared to real-time coverage
Our automated systems capture all announcements in real time for standard article generation; premium or coordinated distribution treatment requires advance planning with our team

5. Subscription, Payment, & Automatic Renewal

5.1 Subscription Terms

Discovery Alert operates on a subscription-only model. All fees are charged upfront and in advance of each subscription period, unless a trial period applies. Subscriptions automatically renew for the term you originally selected unless cancelled before the renewal date. By subscribing, you authorise us to automatically charge your payment method for each subsequent billing cycle unless you cancel in accordance with Section 6.

5.2 Pricing & Taxes

Prices are listed in Australian dollars (AUD) and do not include GST unless stated otherwise. You are responsible for any additional tax obligations applicable in your jurisdiction. Your subscription rate is generally locked in at signup and remains unchanged until cancellation, even as we may adjust pricing for new subscribers.

5.3 Billing Cycles

Monthly subscriptions are charged on the same calendar day each month; quarterly subscriptions every three months from the initial subscription date; and annual subscriptions once per year on the anniversary of subscription. Where a billing date does not exist in a given month (e.g. the 31st), billing will occur on the last day of that month.

5.4 Failed Payments

If a payment fails, we will attempt to process it up to three times over a 7-day period, with email notification of each attempt. Services may be suspended if payment cannot be processed after three attempts. Reinstatement requires clearing all outstanding balances.

5.5 Price Changes

We reserve the right to modify subscription pricing with reasonable written notice. Price changes will not affect existing subscribers until their next renewal date after the notice period. You may cancel your subscription before new pricing takes effect to avoid the increase.

6. Refund Policy

6.1 Strict No-Refund Policy

All subscription fees are non-refundable after the initial 7-day cancellation period, except where required by law. By subscribing, you acknowledge and agree that this policy is legally binding and was made clear to you at the time of purchase.

6.2 7-Day Satisfaction Guarantee

If you cancel within 7 calendar days of your initial purchase or renewal, a full refund is available. Refund requests must be submitted via your Account Page or by emailing info@discoveryalert.com.au. Upon approval, service access terminates immediately, and the refund is processed within 5–10 business days.

6.3 No Refunds After 7 Days

After the 7-day window, you will not receive a refund for unused subscription time, service downgrades, dissatisfaction with content or distribution results, or voluntary cancellation.

6.4 Exceptions

Refunds after the 7-day period may be issued only where required under the Australian Consumer Law (e.g. services not provided with due care and skill, or not fit for the disclosed purpose), or in cases of demonstrable processing error such as a clear duplicate charge.

6.5 Anti-Money Laundering (AML) Compliance

In accordance with Australian AML/CTF regulations, we do not issue refunds exceeding $5,000 AUD within a 6-month period without additional identity verification, which may include proof of identity or company registration documentation.

7. Trial Periods & Cancellation

7.1 Trial Terms

A trial offer may be available for new users, limited to one per person or company. If no cancellation is made before the trial ends, the subscription automatically converts to a paid plan and the full subscription fee is charged.

7.2 Cancellation

You may cancel your subscription through your Account Page, under the Subscription tab, at any time. Cancellation does not entitle you to a refund after the 7-day window described in Section 6. Services continue until the end of your current billing cycle.

8. Chargebacks, Payment Disputes & Fraud Prevention

By subscribing, you waive your right to file chargebacks on valid transactions where you have explicitly agreed to these Terms. If a chargeback is filed, we will provide our payment gateway and relevant financial institutions with proof of your explicit agreement to these Terms at sign-up, transaction and invoice records, confirmation of service access and usage, and any relevant email correspondence.

Filing an inappropriate chargeback — for example, over dissatisfaction with content, buyer’s remorse, or a desire for a refund outside the 7-day window — constitutes fraud and may result in immediate suspension of access pending resolution, and legal action to recover amounts owed.

9. Access to the Service

9.1 Retail Subscribers

You must provide accurate personal and payment information
Access is granted only to the individual account holder
Sharing login credentials or redistributing subscriber-only content is strictly prohibited and may result in immediate termination without refund

9.2 Corporate Clients

You must provide accurate company and authorised representative details
Each subscription is licensed to a single ASX-listed company; multi-company groups must purchase separate subscriptions for each entity
Commissioned content may be freely reproduced, redistributed, and promoted by the Corporate Client, subject to Section 11

10. Intellectual Property & Copyright

10.1 Retail Subscribers

All content (reports, alerts, research, and articles) is the intellectual property of Discovery Alert. Retail Subscribers may not reproduce, distribute, or republish any part of our content without express written consent.

10.2 Corporate Clients

All promotional content commissioned by Corporate Clients remains the intellectual property of Discovery Alert. Corporate Clients are granted a non-exclusive, royalty-free, perpetual licence to reproduce, redistribute, and promote their commissioned content freely, including on their corporate website, investor relations pages, social media, shareholder communications, and in ASX announcements or presentations where appropriate — provided original attribution to Discovery Alert is maintained unless otherwise agreed in writing, and the content is not modified in a way that misrepresents our analysis or conclusions.

11. Disclaimers & Limitation of Liability

11.1 No Guarantee of Performance

Discovery Alert does not guarantee returns or market outcomes for Retail Subscribers or Corporate Clients. Our reports are based on publicly available data, research, and industry best practices, but we make no warranty as to accuracy, completeness, or fitness for a specific purpose.

11.2 Service Availability

We do not guarantee uninterrupted service and reserve the right to modify, suspend, or discontinue Services at any time, including where these Terms are breached.

11.3 Limitation of Liability

To the maximum extent permitted by law, Discovery Alert, its affiliates, directors, and employees shall not be liable for any loss or damage arising from reliance on our content, any direct, indirect, incidental, or consequential damages including loss of profits, or any unauthorised use of your account arising from your own failure to maintain security. This limitation does not apply where it cannot be excluded under the Australian Consumer Law, or to our fraud, wilful misconduct, or gross negligence.

12. Indemnification

You agree to indemnify, defend, and hold harmless Discovery Alert, AiGentic Group, AiGentic Labs, and their respective officers, directors, employees, and agents from any claim arising from your breach of these Terms, inaccurate or misleading information you provide, your violation of ASX listing rules or securities regulations, or fraudulent chargebacks or payment disputes you initiate.

13. Market Integrity

You may not use our Services to artificially inflate or manipulate a company’s share price, disseminate false or misleading information, engage in pump-and-dump schemes or coordinated trading, or violate insider trading prohibitions or market abuse provisions. Violations will result in immediate termination without refund and may be reported to ASIC and/or the ASX.

14. Termination & Suspension

You may terminate your subscription at any time via your Account Page or by emailing info@discoveryalert.com.au. We may terminate or suspend your account immediately for breach of these Terms, provision of false information, payment fraud, sharing of account access with unauthorised parties, or regulatory concerns such as ASX suspension or delisting of a Corporate Client. Outstanding invoices remain due and payable following termination.

15. Modifications to Terms & Services

Discovery Alert may update these Terms at any time. Subscribers will be notified of material changes via email or website update. Continued use of the Services after notification constitutes acceptance of the revised Terms.

16. Dispute Resolution & Governing Law

These Terms are governed by the laws of Western Australia, Australia. Any dispute must first be pursued through direct communication with us at info@discoveryalert.com.au, followed by good-faith negotiation. If a dispute remains unresolved, it shall be submitted to binding arbitration in Perth, Western Australia.

17. Privacy

Your personal data is processed in accordance with our Privacy Policy and Cookies Policy. Payments processed via PayPal or Stripe are subject to their respective privacy policies.

18. General Provisions

18.1 Entire Agreement

These Subscription Terms, together with our Terms of Service, Financial Services Guide, and Privacy Policy, constitute the entire agreement between you and Discovery Alert regarding your subscription.

18.2 Severability

If any provision of these Terms is found unenforceable, it will be modified to the minimum extent necessary to make it enforceable, or severed, with all remaining provisions continuing in full force.

18.3 Assignment

We may assign these Terms to any entity within the AiGentic Group without your consent. You may not assign or sublicense your subscription without our written consent.

18.4 Force Majeure

We are not liable for failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, government action, internet or infrastructure outages, cyber attacks, pandemics, or third-party provider failures.

19. Corporate Client Service Terms

Trigger for Creation: Articles are created when the ASX-listed company releases a price-sensitive announcement.
Review & Accuracy: Clients may suggest factual corrections; final editorial discretion remains with Discovery Alert.
Engagement Scope: Discovery Alert is not a financial adviser, IR representative, or spokesperson for Corporate Clients.
No Exclusivity: Discovery Alert reserves the right to publish content on any ASX-listed company.
Company Responsibility: Clients must ensure their ASX disclosures are accurate, lawful, and compliant.
Promotional Acknowledgement: Articles are public-facing and carry appropriate disclosure language; Discovery Alert retains editorial discretion over final published content.

20. Contact Information

Discovery Alert Pty Ltd

L1 / 201 Oxford Street, Leederville, WA 6007

Email: info@discoveryalert.com.au

Phone: +61 (08) 9388 0051

Website: https://discoveryalert.com.au

Final Acknowledgment

By subscribing to Discovery Alert, as a Retail Subscriber or Corporate Client, you:

Agree to all Terms and Conditions outlined above
Confirm that you have received and read our Financial Services Guide
Confirm that you have read, understood, and accepted our non-refundable policy after the 7-day guarantee period
Agree to automatic renewal and authorise recurring charges to your payment method unless you cancel
Acknowledge that chargebacks or disputes will be contested with supporting documentation
Agree to governing law of Western Australia, Australia

Last Updated: 2 July 2026